I am the head of design at Walmart where we create digitally enabled experiences for customers and employees. Our portfolio includes all customer products and services online and in the store, and employee tools in the retail environment, supply chain, and merchandising.
Prior to Walmart, I was Chief Product Officer at Samsung NEXT, the global innovation arm of Samsung. I've also held leadership positions at some of the most amazing design firms in the world. I was Head of Digital at IDEO, Global Executive Creative Director at frog, and Associate Partner at Pentagram.
I founded the Designers Accord, the coalition of designers, educators, and business leaders working together to create positive social and environmental impact. From 2007 to 2018, the Designers Accord helped advance the conversation around the ethics, practices, and responsibilities of the creative community. Over half a million designers engaged with the Designers Accord. Our final international project was Creative Power Day.
I've been named one of the "100 Most Creative People in Business" by Fast Company magazine, a “Guru” of the year by Fortune magazine, a “Hero of the Environment” by TIME magazine, a “Master of Design” by Fast Company, one of the “World’s Most Influential Designers” by Businessweek, and a "Tech Titan" by The Irish Times.
I have spoken at Davos several times, keynoted at SXSW, European Trend Day, and PINC, and written for Fast Company, the Huffington Post, and Core77. My favorite topics are connecting business and design, design culture, the bias against creativity, system thinking, environmental issues, and social impact.
I have served on several boards including the World Economic Forum Global Futures Council on Innovation & Entrepreneurship, World Economic Forum Global Agenda Council on Design & Innovation, Kleiner Perkins Design Council, Sustainable Brands Advisory Board, Sanofi Customer Innovation Board. I am also a member of the Japan Society Innovators Network.
You can reach me via LinkedIn.